Support

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Find answers for bettors and tipsters, or reach out directly and we'll get back to you within 24 to 48 hours.

For bettors

Getting started

Subscriptions & billing

Account & security

For tipsters

Getting started

Payouts & verification

Account & security

Frequently asked questions

Can't find what you're looking for? Here are the questions we get asked the most.

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How can we help?

For bettors

Getting started

How do I create an account?

How do I find tipsters to follow?

What do win rate & ROI actually mean?

Subscriptions & billing

How do I subscribe to a tipster?

What payment methods are accepted?

Can I cancel my subscription?

Account & security

How do I change my password?

Can I delete my account?

Is my payment info secure?

For tipsters

Getting started

How do I start posting picks?

How do I get verified?

What is the 15% commission?

Payouts & verification

How does the verification system work?

When do I get paid?

How is my payout amount calculated?

Account & security

How do I change my password?

Can I delete my account?

Is my payout info secure?

Frequently asked questions

Is TrueEdge free to use?

How do I subscribe to a tipster?

Can I cancel my subscription?

How does the verification system work?

When do tipsters get paid?

Is my payment info secure?

How do I report a bug?

Still have questions?